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FAQ

Most Frequently Asked Questions

FAQ Topics

A Modo Mio Website
1. I have forgotten my password, how can I get a new one?
2. What's my minimum amount I have to order online?
3. Why can't I add products to my cart?
4. I'm a VRC member. How do I redeem my Lavazza Coffee Lovers Pack?
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Lattemento
1. Warranty Statement
2. Warranty Claim Form
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Coffee Machines
1. How do I change from steam mode to coffee mode using the Lavazza A Modo Mio machine?
2. How do I steam milk using the A Modo Mio Premium coffee machine?
3. How long is the warranty valid for?
4. How much is the delivery charge?
5. I have 3 lights flashing on my Lavazza a Modo Mio, what does this mean?
6. I would like to descale my Lavazza a Modo Mio machine, where can I buy solution?
7. I've just ordered online, how long will my order take to be delivered?
8. My machine is not working and I need to contact a service agent?
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Online Shopping Cart
1. I can't complete Checkout because of errors in the form, what should I do?
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Capsules
1. Can I use any other capsules with my a Modo Mio?
2. Is there anywhere at present where I can buy wholesale capsules in bulk?
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